Plan C ICT

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Shared Contact Centre

What is a Shared Contact Centre? To put it simply, you get a professional agent that handles your business enquiries without the hassle of recruiting, training and setting up systems for them to be able to do it.

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Benefits

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SILVER TIER

Minimum 1 Trained Agent
5 Days a week (Mon-Fri)
8 hours a day (max.)
Up to 100 Calls or Emails or Chats per Week.

Cost per agent:

RM2,500

GOLD TIER

Minimum 2 Trained Agents
7 Days a week (Mon-Sun)
8 hours a day (max.)
Up to 200 Calls or Emails or Chats per Week.

Cost per Agent:

RM2,500

PLATINUM TIER

Minimum 5 Trained Agents
7 Days a week (Mon-Sun)
24 hours a day.
Up to 500 Calls or Emails or Chats per Week.

Cost per Agent

RM2,500