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Shared Contact Centre

What is a Shared Contact Centre? To put it simply, you get a professional agent that handles your business enquiries without the hassle of recruiting, training and setting up systems for them to be able to do it.
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We take care of all things needed to get your customers attended to in a professional manner.
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Save time and improve productivity

Benefits

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Reduce hiring and training costs
Cater to your business queries professionally
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Leverage expertise, technology and best practices
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SILVER TIER

  • Minimum 1 Trained Agent
  • 5 Days a week (Mon-Fri)
  • 8 hours a day (max.)
  • Up to 100 Calls or Emails or Chats per Week.

Cost per agent:

RM3,250

Contact Us

GOLD TIER

  • Minimum 2 Trained Agents
  • 7 Days a week (Mon-Sun)
  • 8 hours a day (max.)
  • Up to 200 Calls or Emails or Chats per Week.

Cost per Agent:

RM3,250

Contact Us

PLATINUM TIER

  • Minimum 5 Trained Agents
  • 7 Days a week (Mon-Sun)
  • 24 hours a day.
  • Up to 500 Calls or Emails or Chats per Week.

Cost per Agent

RM3,250

Contact Us
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